Shipping
Last updated 15 October 2026.
Where we deliver
We deliver anywhere in Thailand, direct to your door, from Bangkok and Chiang Mai to Phuket, Hat Yai and every province in between. If you are ordering from outside Thailand, email us before you order so we can tell you whether and how we can deliver to your address.
What delivery costs
Nothing. Delivery is free on every order to an address in Thailand, with no minimum order value. There is no delivery charge in your basket and nothing is added at the last step.
We do not currently offer an express or next-day delivery option. Every order goes by the same tracked service.
How long it takes
Allow up to 7 working days for delivery after dispatch within 2 working days from placing your order to it arriving at your door. That includes the time it takes us to pick and pack it.
Tracking
Every order is sent tracked. You will receive an email with a tracking number once your order has actually shipped. We do not receive a tracking code before the parcel is collected, so there is nothing to send you before then.
Once you have your tracking number you can follow the parcel on our order tracking page.
Separate parcels
For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. If you have received part of an order and are unsure about the rest, get in touch and we will check it for you.
Questions before you order
If you need an order by a particular date, email us at theteam@birdspikes.asia or message us on +66 92 713 8443 (WhatsApp and LINE too) before you buy, and we will tell you honestly whether it is achievable.